CQuest Solutions

Hosted Electronic Health
Information Network

CQuest hosts and provides ongoing support of a statewide practice management network called i-net for its sister organization, the Illinois Primary Health Care Association.  Building upon these services, CQuest is now implementing an electronic health information network for IPHCA's member health centers (Federally Qualified Health Centers, or FQHCs). The e-net network offers an integrated solution of enterprise practice management (EPM), electronic health records (EHR), and electronic dental records (EDR), and is the largest FQHC enterprise health information network in Illinois.

As the management agent for e-net, CQuest provides network monitoring and connectivity support, first level help desk support, and end-user software training, and also coordinates implementation activities for new health center members. CQuest also negotiates and manages the contracts of the vendors involved in its hosting operations, supports the telecommunications equipment and other hardware that facilitates the network, and coordinates system upgrades in conjunction with the software vendor.